ABC Company LLC began receiving phone calls from clients after ABC Company LLC sent a late payment notice on an invoice. Clients claimed the invoices had already been paid.
Copies of the paid invoices were sent to ABC Company LLC from the clients to review. The payment information on the invoices was different than the account used to receive client payments.
Clients were receiving invoices from an email address very similar to ABC Company LLC with fake invoices attached. The fake invoices included the letterhead and same invoice format used by ABC Company LLC. Clients did not notice the difference in email addresses and began paying the fake invoices to an illicit bank account.
The Red Flags
Multiple clients having late invoices is not common for ABC Company LLC.
Change in email address invoice was sent from.
Change in payment information.
What To Do?
STOP email communications with unknown senders.
REVIEW email addresses from all senders to ensure it matches previous emails received.
CALL the company needing to be paid to verify payment instructions – especially if you notice a change in payment method or financial institution.
