Writing a letter
A letter from our CEO
Dear Valued Customers and Friends,
Because we believe in the safety of our customers, employees and communities; and because we wish to do our part to eliminate the pread of infectious deseases, like Influenza and Coronavirus; and because we are confident that our electronic services can adequately accommodate the majority of our customers’ needs…
Effective Wednesday, March 18, 2020, all HOMEBANK lobbies will be closed to walk-in visitors until further notice.
If you require personal assistance, we will be here for you. Our drive-up lanes will remain open during normal business hours. Walk-up windows inside our Palmyra, Quincy (12th and Broadway) and Hannibal locations will be open. Staff will be available during normal hours for phone calls or online chat conversations and individual appointments will be arranged. Of course, our ATMs are available 24/7.
To be clear, HOMEBANK is prepared for this. Internally, we have procedures in place to continue business AND protect our employees and customers. WE have invested in products that encourage our customers to bank from the comforts of their own home. We are strong financially. While the stock market may fluctuate, your money is safe at HOMEBANK. There are many things to worry about; your money is not one of them.
Unprecedented circumstances call for unprecedented actions. HOMEBANK is committed to your health and well-being. WE look forward to serving you face-to-face in the very near future.
In the meantime…
Our Call Center is open to assist you via phone or chat (website/mobile app) Monday-Friday 7 a.m. to 6 p.m. and Saturdays from 8 a.m. to 2 p.m. Call any of the numbers below.
West Quincy 573-393-2130
*Centralia & Mexico branches open at 8am.
Joe Thomas, President & CEO