Newspaper with tablet on wooden table
HOMEBANK opened its eighth banking resource center in Mexico, MO, at 2977 S. Clark Street, on Tuesday, Jan. 21, following the Martin Luther King Jr. holiday. Community Bank President Mary Dickey opened the drive-through and lobby at 8 a.m. with the assistance of Assistant Vice President Halie Meyer, Customer Service Representative Cynthia Myers and a number of HOMEBANK upper management team members. We look forward to meeting our new neighbors in Mexico.
In an effort to encourage math skills and an understanding of money at an early age, HOMEBANK has installed a Discovery Bar for children at its Palmyra and Quincy locations. Age-appropriate games from Good Neighbor Press, Inc., have been installed on two electronic tablets in the bank’s lobbies. The games have been selected to teach children about counting, recognition of numbers, addition, the value of coins and more.
“A year or so ago, we installed Discovery Bars for adults in all our locations and we’ve found them to be a great help in teaching our customers about internet banking that they can do at home, our mobile app that they can use on-the-go, and banking products in general,” said HOMEBANK CEO Joe Thomas. “Children are even more eager to use electronic devices, and it’s never too early to teach them about money and saving.”
The new Discovery Bar also entertains children while adults take care of their banking needs.
HOMEBANK recently donated $250 to the Lewis County Food Pantry, as part of the pantry’s Nichols Foundation matching grant initiative. Above, HOMEBANK Loan Officer Larraleigh Hetzler, left, and HOMEBANK Branch Lead Nikki Brinkman, right, present the check to Food Pantry Board President Mandy Gosik, center. HOMEBANK, member FDIC, is located in the Canton Shopping Center.
Congratulations to Terri Roberts, who was recently promoted to Vice President at HOMEBANK. She now manages Document Imaging, Security, and Business Continuity Planning and also assists in loan administration. Terri has been with HOMEBANK since 2000. We are lucky to have her!
HOMEBANK has been featured in Toggle magazine, a quarterly business-to-business trade journal discussing technology in different industries. An editor from the magazine contacted Jill Maple, Chief Information Officer and Director of Risk Management, interested in covering her tech knowledge in the banking industry. However, this editor’s mind was quickly changed as Maple began discussing HOMEBANK’s accomplishments post-merger. As a result, the editor decided to feature the Bank as a whole. In this article, Maple compares HOMEBANK to an Apple store, or another store with a “high-touch customer service environment.” HOMEBANK’s history and its efforts to modernize the lobbies with advances such as teller pods, discovery centers, and cash recyclers are also discussed, as are employee and community education and IT’s efforts to stay up-to-date.
Read the story. (HOMEBANK story starts on page 34.)