Newspaper with tablet on wooden table
HOMEBANK Chief Executive Officer Joe Thomas is pleased to announce the opening of the ninth HOMEBANK branch in the Lake St. Louis, MO, area at 2813 West Terra Lane in O’Fallon.
“We already have a nice customer base near this growing area, and we look forward to better serving those clients as well as developing new relationships,” says Thomas. “We have already secured nearby property for a new building, and we have a strong team in place to ensure our growth in this area.”
Tej Ghosh, formerly of Quincy, IL, is the branch’s Community Bank President. He came to HOMEBANK in 2019, after seven years as general manager of Townsquare Media and the Lewis County Press. As GM at both locations, he oversaw all aspects of the operations with a focus on revenue generation, key client accounts and strong community partnerships. Tej has a bachelor’s degree in math and economics from Lake Forest College and he studied abroad at Oxford University.
Jennifer Begley of O’Fallon, who has more than 20 years of banking experience, is the Branch Manager. She has extensive experience in administration and efficient daily operation while actively promoting a sales and service culture.
According to its website, Lake St. Louis is a “planned community,” developed initially in 1966 as a private weekend recreational lake community. Located between two major highways, leaders today envision a High-Tech Corridor along Highway 40/61 (soon to be I-64), priming Lake Saint Louis as a desirable Commercial and Business area.
HOMEBANK opened its eighth banking resource center in Mexico, MO, at 2977 S. Clark Street, on Tuesday, Jan. 21, following the Martin Luther King Jr. holiday. Community Bank President Mary Dickey opened the drive-through and lobby at 8 a.m. with the assistance of Assistant Vice President Halie Meyer, Customer Service Representative Cynthia Myers and a number of HOMEBANK upper management team members. We look forward to meeting our new neighbors in Mexico.
In an effort to encourage math skills and an understanding of money at an early age, HOMEBANK has installed a Discovery Bar for children at its Palmyra and Quincy locations. Age-appropriate games from Good Neighbor Press, Inc., have been installed on two electronic tablets in the bank’s lobbies. The games have been selected to teach children about counting, recognition of numbers, addition, the value of coins and more.
“A year or so ago, we installed Discovery Bars for adults in all our locations and we’ve found them to be a great help in teaching our customers about internet banking that they can do at home, our mobile app that they can use on-the-go, and banking products in general,” said HOMEBANK CEO Joe Thomas. “Children are even more eager to use electronic devices, and it’s never too early to teach them about money and saving.”
The new Discovery Bar also entertains children while adults take care of their banking needs.
HOMEBANK is excited to announce that our new Internet Banking “look” is coming Sept. 30! The new Internet Banking will have the same user interface of the Mobile App along with keeping the features of the current internet banking. Once you are logged in the ‘Menu’ bar will always be accessible on the left-hand side of the page. Exciting new features include:
• Adding, Editing, and Sending Payments to your P2P Payees
• Viewing Mobile Deposit History
• Adding Notes and Images (ex. receipts) to Transactions
• Push Notifications
• Mortgage Periodic Statements
• Notices for Checking, NSF & Loans
• Transaction Disputes
• Card Travel Notifications
• Reporting Debit Card Lost or Stolen
• eBills as a PDF for Participating Payees
If you have any questions or would like additional information, please feel free to reach out to HOMEBANK’s Digital Banking Team by calling (855) 577-2001, emailing email@example.com or sending a chat message via our website or digital banking.
HOMEBANK recently donated $250 to the Lewis County Food Pantry, as part of the pantry’s Nichols Foundation matching grant initiative. Above, HOMEBANK Loan Officer Larraleigh Hetzler, left, and HOMEBANK Branch Lead Nikki Brinkman, right, present the check to Food Pantry Board President Mandy Gosik, center. HOMEBANK, member FDIC, is located in the Canton Shopping Center.
Congratulations to Terri Roberts, who was recently promoted to Vice President at HOMEBANK. She now manages Document Imaging, Security, and Business Continuity Planning and also assists in loan administration. Terri has been with HOMEBANK since 2000. We are lucky to have her!
HOMEBANK has been featured in Toggle magazine, a quarterly business-to-business trade journal discussing technology in different industries. An editor from the magazine contacted Jill Maple, Chief Information Officer and Director of Risk Management, interested in covering her tech knowledge in the banking industry. However, this editor’s mind was quickly changed as Maple began discussing HOMEBANK’s accomplishments post-merger. As a result, the editor decided to feature the Bank as a whole. In this article, Maple compares HOMEBANK to an Apple store, or another store with a “high-touch customer service environment.” HOMEBANK’s history and its efforts to modernize the lobbies with advances such as teller pods, discovery centers, and cash recyclers are also discussed, as are employee and community education and IT’s efforts to stay up-to-date.
Read the story. (HOMEBANK story starts on page 34.)